FAQs

What is your refund policy?

All sales are final.
Please contact us directly during store business hours for all inquiries.

How will I know if my order was received?

At this time, we process all online orders manually at the end of our business day. If your order was received after our business hours, we will process your order the next business day.

When will you ship my order?

We ship most orders within 24-48 orders of finalizing the payment. Orders are shipped on a business day.

How can I contact you about an issue with my order?

You can contact us by clicking here.

I love your store! How can I leave a review?

Thank you!
You can leave us a review on Google or Facebook.

The atmosphere here at Chulas is colorful and inspiring! Please visit when you are nearby.